INSTRUCTIONS & POLICIES (update as of Nov. 4, 2002)
All hotels are in
compliance with the Americans with Disabilities Act (ADA): guest rooms,
common areas, meeting facilities and transportation services are within
AND ASSISTANCE REGARDING HOUSING OR MEETING SPACE, PLEASE CONTACT:
From November 15
- 22, 2002, you may contact the Housing Coordinator in the SC2002 Conference
Office located at the Baltimore Convention Center.
Cancellations made after 8pm Eastern Time on October 11th will be charged a $25 cancellation - processing fee by *PASSKEY. Cancellations made after 8pm Eastern Time on November 4th will be charged a $150.00 cancellation fee by the assigned hotel. If you cancel a room, keep your cancellation number. This is your proof of cancellation should there be a dispute about billing. *Your credit card statement will actually say "Passkey", BACVAs Housing API Service. Please make note of this to avoid chargeback confusion.
CHANGES AND EARLY
Housing Reservations guaranteed at the conference rate: Friday,
October 11, 2002. Reservations received after the cut-off date are
accepted on a "space available" basis and cannot be guaranteed
at the conference rates.
Car rental services are available at the airport, train station and most hotels. Check with your hotel for the specific car rental service on their property. SuperShuttle (1.800.258.3826) provides transportation services to and from the BWI airport at half-hour intervals from 5:45am until 11:45pm (go to service desk in baggage area to get boarding pass for shuttle). First trip from hotels arrives at BWI at 6:55am. Their rate is currently $11 one-way or $18 round trip. Round trip tickets available at BWI Airport only. Taxi service and private town car services are approximately $15-$40 plus tip, one-way from the BWI (Baltimore) airport to the Conference Hotels (approx. 15 - 20 minutes depending on traffic and direct route). BWI Limo Service (aka Private Car) is offering conference participants a one-way rate of $28 from BWI to any hotel in the Inner Harbor/Downtown area or back to the airport from the hotels or convention center. Call, 1.800.685.0888 or 410.519.0000 for reservations. The Light Rail service is now available to downtown Baltimore from BWI (Baltimore) Airport. The service operates every 17 minutes, Monday through Friday, 6:00am to 11:00pm, Saturday, 8:00am to 11:00pm, and Sunday and holidays from 11:00am to 7:00pm.
AND ESCORT SERVICE
The City of Baltimore has Public Safety Guides available in the convention center area and are identified by their bright yellow polo shirts, blue hats and pants. They are on the streets for assistance or escorting people to and from the conference hotels and convention center during the hours of 10:00am - 11:00pm. For specific escort needs, please call the "Downtown Partnership Escorts" office during business hours (8:30am - 5:00pm) at 410.244.1030. During non-business hours, please call 410.244.8778 for the supervisor on call.